Gen-N690-692-04-Sep-2025

No. 690

2025

NOTICE OF INTENTION TO AMEND REGULATIONS PRESCRIBING PROCEDURES REGARDING APPLICATION FOR AND AMENDMENT, RENEWAL, TRANSFER AND CANCELLATION OF SPECTRUM LICENCES: COMMUNICATIONS ACT, 2009

The Communications Regulatory Authority of Namibia (hereafter 'the Authority') in terms of regulation 4(3) of the Regulations regarding Rule-Making Procedures published as General Notice No. 334 of 17 December 2010 (hereafter 'the regulations regarding Rule-Making Procedures') publishes this notice of intention to amend 'Regulations prescribing Procedures regarding Application for and Amendment, Renewal, Transfer And Cancellation of Spectrum Licences Communications Act, 2009' which contains the following -

GOVERNMENT GAZETTE

OF THE

REPUBLIC OF NAMIBIA

N$16.80

GENERAL NOTICES

No. 690	Communications Regulatory Authority of Namibia: Notice of intention to amend Regulations prescribing regarding Application for and Amendment, Renewal Transfer and Cancellation of Spectrum	1
	Procedures
	Communications Act,
No. 691	Licences: 2009........................................................................................................ Communications Regulatory Authority of Namibia: Notice of Intention to Amend Regulations Prescribing	3
	Provision of Universal Service by Telecommunications Service Licensees: Communications, 2009
	the
	Reporting Obligations for Licences: Communications Act, 2009 .............................................................	5

________________

General Notices

COMMUNICATIONS REGULATORY AUTHORITY OF NAMIBIA

WINDHOEK - 4 September 2024

CONTENTS

No. 8730

Page

• (a) a concise statement of the purpose for the proposed Regulations as set out in Schedule 1; and
• (b) a draft of the proposed Regulations as set out in Schedule 2.

Members of the public are invited to make written submissions to the Authority no later than 30 days from the date of publication of this notice in the Gazette in the manner set out below.

All written submissions must -

• (a) contain the name and contact details of the person making the written submissions and the name and contact details of the person or entity on whose behalf the written submissions are made, if different; and
• (b) be clear and concise

In the event that a person making a written submission wishes to designate any information contained therein as confidential, the submission must be clearly marked as 'CONFIDENTIAL'.

All written commens must be submitted to the Authority in one of the following ways -

• (a) by hand to the head office of the Authority, namely Freedom Plaza Courtside Building (3rd and 4th Floors) c/o Fidel Castro and Rev. Micheal Streets Windhoek;
• (b) by post to the head office of the Authority, namely Private Bag 13309, Windhoek, 10001; or
• (c) by electronic mail to legal@cran.na.

All reply comments to the written submissions may be submitted to the Authority in writing in the manner provide above -

• (a) no later than 14 days after the time for the making of written submissions has lapsed; or
• (b) if the opportunity for the submission of reply comments is published in a subsequent Gazette , after the lapse of 14 days from the date of such publication.

T MUFETI CHAIRPERSON OF THE BOARD COMMUNICATIONS REGULATORY AUTHORITY OF NAMIBIA

SCHEDULE 1

CONCISE STATEMENT OF PURPOSE

The proposed amendments to the Regulations is to revise the deadline for payment of annual spectrum fees for payment from 31 December to 31 March of each subsequent calendar year. The amendment seeks to align payment timelines with the financial year and to prevent unintended lapsing of licences due to year end operations and reduce administrative disruptions.

No.

2025

PROPOSED AMENDMENT OF REGULATIONS PRESCRIBING PROCEDURES REGARDING APPLICATION FOR AND AMENDMENT, RENEWAL, TRANSFER AND CANCELLATION OF SPECTRUM LICENCES: COMMUNICATIONS ACT, 2009

The Communications Regulatory Authority of Namibia in terms of section 129(1)(f) of the Communications Act, 2009 (Act No. 8 of 2009) amends Regulations prescribing Procedures regarding Application for and Amendment, Renewal, Transfer and Cancellation of Spectrum Liences: Communications Act, 2009 published under General Notice No. 104 of 29 April 2019, set out in the Schedule.

T. MUFETI CHAIRPERSON OF THE BOARD COMMUNICATIONS REGULATORY AUTHORITY OF NAMIBIA

SCHEDULE

Amendment of Regulation 16 of Regulations

1. Regulation 16 of the Regulations is amended by the substitution for subregulation (5) of the following subregulation -
2. ' (5) Notwithstanding Subregulation 4(c), the Authority condones the late payment of the applicable fees payable in terms of that subregulation in which event the spectrum license will subject to regulation 11(1)(a) continue to be valid until 31 March in each subsequent year.'

_________________

COMMUNICATIONS REGULATORY AUTHORITY OF NAMIBIA

No. 691

2025

NOTICE OF INTENTION TO AMEND REGULATIONS PRESCRIBING THE PROVISION OF UNIVERSAL SERVICE BY TELECOMMUNICATIONS SERVICE LICENSEES: COMMUNICATIONS, 2009

The Communications Regulatory Authority of Namibia (hereafter 'the Authority') in terms of regulation 4(3) of the Regulations regarding Rule-Making Procedures published as General Notice No. 334 of 17 December 2010 (hereafter 'the Regulations regarding Rule-Making Procedures') publishes this notice of intention to make 'Regulations Prescribing the Provision of Universal Service by Telecommunications Service Licensees' which contains the following -

• (a) a concise statement of the purpose for the proposed Regulations as set out in Schedule 1; and
• (b) a draft of the proposed Regulations as set out in Schedule 2.

Members of the public are invited to make written submissions to the Authority no later than 30 days from the date of publication of this notice in the Gazette in the manner set out below.

SCHEDULE 2

GOVERNMENT NOTICE

COMMUNICATIONS REGULATORY AUTHORITY OF NAMIBIA

All written submissions must -

• (a) contain the name and contact details of the person making the written submissions and the name and contact details of the person or entity on whose behalf the written submissions are made, if different; and
• (b) be clear and concise.

In the event that a person making a written submission wishes to designate any information contained therein as confidential, the submission must be clearly marked as 'CONFIDENTIAL'.

All written commens must be submitted to the Authority in one of the following ways -

• (a) by hand to the head office of the Authority, namely Freedom Plaza Courtside Building (3rd and 4th Floors) C/o Fidel Castro and Rev. Micheal Streets, Windhoek;
• (b) by post to the head office of the Authority, namely Private Bag 13309, Windhoek, 10001; or
• (c) by electronic mail to legal@cran.na.

All reply comments to the written submissions may be submitted to the Authority in writing in the manner provide above -

• (a) no later than 14 days after the time for the making of written submissions has lapsed; or
• (b) if the opportunity for the submission of reply comments is published in a subsequent Gazette , after the lapse of 14 days from the date of such publication.

T. MUFETI CHAIRPERSON OF THE BOARD COMMUNICATIONS REGULATORY AUTHORITY OF NAMIBIA

SCHEDULE 1

CONCISE STATEMENT OF PURPOSE

The proposed amendments to the Regulations are intended to propose reporting obligations and the parameters of which the holders of telecommunications licenses, must submit to the Authority to promote transparency and accountability in the implementation of universal service obligations by introducing a mandatory duty to report and parameters to report on. The amendment further seeks to establish a standardised reporting for all licensees thereby enabling the Authority to effectively monitor compliance.

SCHEDULE 2

GOVERNMENT NOTICE

COMMUNICATIONS REGULATORY AUTHORITY OF NAMIBIA

No	2025

PROPOSED AMENDMENT OF REGULATIONS PRESCRIBING THE PROVISION OF UNIVERSAL SERVICE BY TELECOMMUNICATIONS SERVICE LICENSEES: COMMUNICATIONS ACT, 2009

The Communications Regulatory Authority of Namibia in terms of section 129(1)(f) of the Communications Act, 2009(Act No, 8 of 2009) amends the Regulations Prescribing the Provision of Universal Service by Telecommunications Service Licensees published under General Notice No. 178 of 8 May 2018.

T. MUFETI CHAIRPERSON OF THE BOARD

COMMUNICATIONS REGULATORY AUTHORITY OF NAMIBIA

SCHEDULE

Substitution of Regulation 7 of Regulations

1. The Regulations is amended by the substitution for regulations 7 of the following regulation:

'Reporting on universal service and access

7. A licensee must submit -
8. (a) quarterly reports and returns regarding universal service provision and universal service access in Form D1 set out in Annexure D of the Regulations on Reporting Obligations for Licensees published under General Notice No. 24 of 1 February 2021; and
9. (b) such other information as the Authority may require concerning the implementation of these Regulations.'.

________________

COMMUNICATIONS REGULATORY AUTHORITY OF NAMIBIA

No. 692

2025

NOTICE OF INTENTION TO AMEND REGULATIONS PRESCRIBING REPORTING OBLIGATIONS FOR LICENSEES: COMMUNICATIONS ACT, 2009

The Communications Regulatory Authority of Namibia (hereafter 'the Authority') in terms of regulation 4(3) of the Regulations regarding Rule-Making Procedures published as General Notice No. 334 of 17 December 2010 (hereafter 'the Regulations regarding Rule-Making Procedures') publishes this notice of intention to make 'Regulations prescribing Reporting Obligations for Licensees' which contains the following -

• (a) a concise statement of the purpose for the proposed Regulations as set out in Schedule 1; and
• (b) a draft of the proposed Regulations as set out in Schedule 2.

Members of the public are invited to make written submissions to the Authority no later than 30 days from the date of publication of this notice in the Gazette in the manner set out below.

All written submissions must -

• (a) contain the name and contact details of the person making the written submissions and the name and contact details of the person or entity on whose behalf the written submissions are made, if different; and
• (b) be clear and concise.

In the event that a person making a written submission wishes to designate any information contained therein as confidential, the submission must be clearly marked as 'CONFIDENTIAL'.

All written comments must be submitted to the Authority in one of following ways -

• (a) by hand to the head office of the Authority, namely Freedom Plaza Courtside Building (3rd and 4th Floors) C/o Fidel Castro and Rev. Micheal Streets, Windhoek;
• (b) post to the head office of the Authority, namely Private Bag 13309, Windhoek, 10001; or
• (c) electronic mail to legal@cran.na.

All reply comments to the written submissions may be submitted to the Authority in writing in the manner provide above -

• (a) no later than 15 days after the time for the making of written submissions has lapsed; or
• (b) if the opportunity for the submission of reply comments is published in a subsequent Gazette , after the lapse of 14 days from the date of such publication.

T. MUFETI CHAIRPERSON OF THE BOARD COMMUNICATIONS REGULATORY AUTHORITY OF NAMIBIA

SCHEDULE 1

CONCISE STATEMENT OF PURPOSE

The proposed amendments to the Regulations are intended to -

• (a) amend the parameters of which the holders of telecommunications licenses, broadcasting licenses and postal licenses must submit the Authority to discharge its regulatory functions under the Act; and
• (b) harmonise data collection activities of the Authority.

SCHEDULE 2

GOVERNMENT NOTICE

COMMUNICATIONS REGULATORY AUTHORITY OF NAMIBIA

No.

2025

PROPOSED AMENDMENT OF REGULATIONS PRESCRIBING REGULATIONS ON REPORTING OBLIGATIONS FOR LICENSEES: COMMUNICATIONS ACT, 2009

The Communications Regulatory Authority of Namibia in terms of section 129(1)(f) of the Communications Act, 2009 (Act No. 8 of 2009) amends the Regulations prescribing Regulations on Reporting Obligations for licensees published under General Notice No. 24 of 1 February 2021 as set out in the Schedule.

T. MUFETI CHAIRPERSON OF THE BOARD COMMUNICATIONS REGULATORY AUTHORITY OF NAMIBIA

Definitions

1. In these regulations , 'the regulations' means the regulations prescribing regulations on reporting obligations for licensees published under General Notice No. 24 of 1 February 2021.

Amendment of Regulation 4 of Regulations

2. Regulation 4 of the regulations is amended by the substitution for regulation 4 of the following regulation:
3. '4. For purposes of section 55(1) and (3), section 91(1), and section 96(7), every telecommunications licensee, broadcasting licensee, and postal licensee must, within the period agreed with the Authority but no later than six months after the end of such licensee's financial year, upload its audited annual financial statements in electronic format via the data portal.'.

Amendment of regulation 13 of Regulations

3. Regulation 13 of the Regulations is amended by the substitution for the following regulation:

' Extension and condonation

13. (1) A licensee that is not able to comply with any time period set out in these Regulations may, at least 7 days before the due date, apply in writing to the Authority for an extension of time, setting out reasons for the request of extension.

• (2) Where a licensee has failed to meet a prescribed time period, a licensee may, without undue delay and on good cause shown, apply to the Authority for condonation of such noncompliance.
• (3) The Authority must consider each request on its own merits and may grant or refuse such request having regard to the reasons for non-compliance.

Amendment of Annexures A and B of Regulations

4. The Regulations are amended by the substitution for Annexures A and B of the following Annexures:

SCHEDULE

ANNEXURE A

FORM A1 Regulation 5(1)(a)

QUARTERLY DATA REQUIREMENTS FOR TELECOMMUNICATION LICENSEES

ITU Indicators	ITU Indicators	ITU Indicators
Revenues	Mobile	Revenue: Mobile Data
	Mobile	Revenue: Mobile Voice Domestic
	Mobile	Revenue: Mobile Voice International
	Mobile	Revenue: SMS Domestic
	Mobile	Revenue: SMS International non-SADC
	Mobile	Revenue: SMS International SADC
	Landline and VOIP	Revenue: Fixed line rental
	Landline and VOIP	Revenue: Fixed line Voice domestic
	Landline and VOIP	Revenue: Fixed line Voice International
	Landline and VOIP	Revenue: VOIP Voice domestic
	Landline and VOIP	Revenue: VOIP Voice International
	Data and Bandwidth	Revenue: DataADSL
	Data and Bandwidth	Revenue: Data Fixed Wireless
	Data and Bandwidth	Revenue: Data FTTX
	Data and Bandwidth	Revenue: Data Leased lines and Ethernet
	Data and Bandwidth	Revenue: National Data Transmission Retail
	Data and Bandwidth	Revenue: National Data Transmission Wholesale
	Data and Bandwidth	Revenue: Other Fixed Data connectivity
	Data and Bandwidth	Revenue: Data Mobile
	Data and Bandwidth	Revenue: VSAT
	Data and Bandwidth	Revenue: Tower Colocation
	Data and Bandwidth	Revenue: Infrastructure Sharing
Expenses		Expense: ADSLLinks
Expenses		Expense: International data capacity
Expenses		Expense: other purchased data capacity
Expenses		Expense: Mobile Data
Expenses		Expense: SMS
Expenses		Expense: Voice
Expenses		Expense: FTTX
Expenses		Expense: Satellite
Expenses		Expense: Purchased leased line capacity
Expenses		KPI: Overall DataARPU (Average Revenue per Unit) Monthly Average
Expenses		KPI: Overall MOU(Minutes of Use) Monthly Average
Expenses		KPI: Overall VoiceARPU Monthly Average
Expenses		KPI: Post-paid DataARPU Monthly Average
Expenses		KPI: Post-paid MOUMonthlyAverage
Expenses		KPI: Post-paid VoiceARPU Monthly Average
Expenses		KPI: Prepaid DataARPU Monthly Average
Expenses		KPI: Prepaid MOUMonthlyAverage
Expenses		KPI: Prepaid VoiceARPU Monthly Average

Interconnection		Revenue: Interconnection All
Interconnection		Revenue: Interconnection Domestic
Interconnection		Revenue: Interconnection International
Interconnection		Expense: Interconnection Domestic
Interconnection		Expense: Interconnection International
Interconnection		Expense: Interconnection All
Subscribers	Mobile	Subscribers: Mobile Post-paid active SIM Cards
Subscribers	Mobile	Subscribers: Mobile Prepaid active SIM Cards
Subscribers	Mobile	Subscribers: mobile broadband via mobile
Subscribers	Mobile	Subscribers: Mobile M2M(Machine-to-machine)
Subscribers	Mobile	Subscribers: Smartphones usage
Subscribers	Mobile	Number ported
Subscribers	Mobile	Subscribers: Visitor Network roaming
Subscribers	Mobile	Subscribers: International roaming
Subscribers	Landline	Subscribers: Fixed line business
Subscribers	Landline	Subscriber: Fixed line residential
Subscribers	Landline	Subscribers: xDSL 10Mbps and above
Subscribers	Landline	Subscribers: xDSL 4 to 10Mbps
Subscribers	Other	Subscribers: Fibre to the home
Subscribers	Other	Subscribers: Fibre to the Business
Subscribers	Other	Subscribers: Leased lines
Subscribers	Other	Subscribers: Metronet Ethernet
Subscribers	Other	Subscribers: Other wireless
Subscribers	Other	Subscribers: Satellite broadband
Subscribers	Other	Subscribers: VoIP (Voice over Internet Protocol)
Investment	Investment	Investment: Network expansion upgrade(Physical infrastructure)
Investment	Investment	Investment: Software (network related)
Investment	Investment	Foreign Investment: Telecommunication services
Infrastructure	Infrastructure	International downlink bandwidth Gbps
Infrastructure	Infrastructure	International uplink bandwidth Gbps
Infrastructure	Infrastructure	Infrastructure No(number) Microwave Links
Infrastructure	Infrastructure	Infrastructure Fibre Route km (kilometre)
Infrastructure	Infrastructure	Infrastructure No End-users Connected Fibre (RAN Sites)
Infrastructure	Infrastructure	Infrastructure No Sites Fixed Wireless

Traffic	Mobile	Traffic: mobile incoming minutes from Fixed lines
	Mobile	Traffic: mobile incoming minutes from other mobile operators
	Mobile	Traffic: mobile incoming minutes International
	Mobile	Traffic: mobile Outgoing Minutes International
	Mobile	Traffic: mobile Outgoing Minutes Off net Fixed line
	Mobile	Traffic: mobile Outgoing Minutes Off net Mobile
	Mobile	Traffic: mobile Outgoing Minutes On net
	Mobile	Traffic: mobile SMS Received
	Mobile	Traffic: mobile SMS Sent
	Mobile	Traffic: mobile Data GB used: FaceBook
	Mobile	Traffic: mobile Data GB used: Instagram
	Mobile	Traffic: mobile Data GB used: Tiktok
	Mobile	Traffic: mobile Data GB used: Other Social Media
	Mobile	Traffic: mobile Data GB used: Streaming
	Mobile	Traffic: mobile Data GB used: Others
	Mobile	Mobile broadband Internet traffic per mobile broadband subscriptions (GB)
	Fixed Internet	Fixed broadband Internet traffic per fixed broadband subscriptions (GB)
	Fixed Internet	Traffic: Fixed Broadband internet traffic (exabytes) - Fixed Internet section
	Roaming	Mobile Broadband internet traffic (Outside the country, roaming out, in Exabytes)
	Roaming	Mobile Broadband internet traffic (Outside the country, roaming out on Country Level Roaming Agreements (CLRAs), in Exabytes)
	Landlines	Traffic: Fixed line incoming from mobile operators
	Landlines	Traffic: Fixed line incoming International
	Landlines	Traffic: Fixed line Outgoing International
	Landlines	Traffic: Fixed line Outgoing On-net
	Landlines	Traffic: Fixed line Outgoing mobile operators
	Employment	Employment: contract semi-permanent
	Employment	Employment: disabled fulltime
	Employment	Employment: expats fulltime
	Employment	Employment: female fulltime
	Employment	Employment: female management
	Employment	Employment: fulltime
	Employment	Employment: part-time

FORM A2 (Regulation 5(1)(b))

Other Indicators	Other Indicators	Other Indicators
	GDPContribution	GDP: Operating Expenses total Reported
		GDP: Revenue total Reported
		GDP: Salaries Expenses total Reported
		Depreciation/Amortisation Reported
	Product Submission	Product Name
		Application Letter in PDF
		Tariff information Excel/Word
		Terms &Conditions
	Promotions	Product Name
		Start Date
		End Date
		Promotional Material 1
		Promotional Material 2

QUARTERLY DATA REQUIREMENTS FOR TELECOMMUNICATION LICENSEES

RAN SITES	RAN SITES	RAN SITES	RAN SITES
Mobile Network Cell Level Data	Mobile Network Cell Level Data	Mobile Network Cell Level Data	Mobile Network Cell Level Data
		cell 1	cell 2
Site Info	Operator Name
Site Info	Site ID
Site Info	Site Name
Site Info	Site longitude (decimal degrees)
Site Info	Site Latitude (decimal degrees)
Site Info	Tower Owner
Site Info	Tower Type (steel latice, guyde lattice, concrete, monopole, tree top, rooftop, indoor, other)
Site Info	Tower height (m)
Site Info	Power: main grid (yes/no)
Site Info	Power: Solar (yes/no)
Site Info	Power: Backup Generator (yes/no)
Site Info	Backhaul: fibre (yes/no)
Site Info	Backhaul: microwave (yes/no)
Site Info	Backhaul: satellite (yes/no)
Site Info	Backhaul Capcity Mbps

Cell info / antenna specification	Cell ID
Cell info / antenna specification	Antenna height (m)
Cell info / antenna specification	Antenna Model
Cell info / antenna specification	Antenna Type (Secorised, omni)
Cell info / antenna specification	Antenna Power (Actual power in Watts)
Cell info / antenna specification	Receiver sensitivity dBm
Cell info / antenna specification	Antenna Vendor
Cell info / antenna specification	Azimuth
Cell info / antenna specification	Front to back ratio dB
Cell info / antenna specification	Polarisation (Vertical, horizotal)
Cell info / antenna specification	Technology (2G, 3G,4G, 5G)
Cell info / antenna specification	Tilt Electrical
Cell info / antenna specification	Tilt Mechanical
Cell info / antenna specification	Upload Frequency (MHz)
Cell info / antenna specification	Download Frequency (MHz)
Cell info / antenna specification	Channel size MHz
QoS	Average upload speed (Mbps)
QoS	Average download speed (Mbps)
QoS	Average Latency
QoS	Average Call Setup Success Rate (CSSR)
QoS	Average Dropped Call Ratio (DCR)
Traffic	Erlang in cell i (1 Erlang = 60 min/h)
Traffic	GBs in cell

P2P Links	P2P Links	P2P Links
FK_Operator_ID	Link 1	link 2
PK P2P_ID
P2P_Link_Name
Link_Data_rate_Mbps
Frequency_Band_MHz
Equipment type
Manufacturer
Site_A_ID
Site_A_ Name
Site_A_Longitude
Site_A_Latitude
Site_A_Installation_Height_m
Site_A_Azimuth
Site_A_Power_Level_dBm
Site_A_Tx_Frequency_MHz
Site_B_ID
Site_B_ Name
Site_B_Longitude
Site_B_Latitude
Site_B_Installation_Height_m
Site_B_Azimuth

Site_B_Power_Level_dBm	Site_B_Power_Level_dBm
Site_B_Tx_Frequency_MHz	Site_B_Tx_Frequency_MHz	Site_B_Tx_Frequency_MHz
P2MPLinks	P2MPLinks	P2MPLinks
Site Info	Operator Name	Operator Name
Site Info	Site ID	Site ID
Site Info	Site Name	Site Name
Site Info	Site longitude (decimal degrees)	Site longitude (decimal degrees)
Site Info	Site Latitude (decimal degrees)	Site Latitude (decimal degrees)
Site Info	Tower Owner	Tower Owner
Site Info	Tower Type (steel latice, guyde lattice, concrete, monopole, tree top, rooftop, indoor, other)	Tower Type (steel latice, guyde lattice, concrete, monopole, tree top, rooftop, indoor, other)
Site Info	Tower height (m)	Tower height (m)
Site Info	Power (main grid, generator, solar, multiples allowed)	Power (main grid, generator, solar, multiples allowed)
Site Info	Backhaul (fibre, microwave, satellite, multiples allowed)	Backhaul (fibre, microwave, satellite, multiples allowed)
Cell info / antenna specification	Cell ID	Cell ID
Cell info / antenna specification	Antenna height (m)	Antenna height (m)
Cell info / antenna specification	Antenna Model	Antenna Model
Cell info / antenna specification	Antenna Type (Secorised, omni)	Antenna Type (Secorised, omni)
Cell info / antenna specification	Antenna Power (Actual power in Watts)	Antenna Power (Actual power in Watts)
Cell info / antenna specification	Receiver sensitivity dBm	Receiver sensitivity dBm
Cell info / antenna specification	Antenna Vendor	Antenna Vendor
Cell info / antenna specification	Azimuth	Azimuth
Cell info / antenna specification	Front to back ratio dB	Front to back ratio dB
Cell info / antenna specification	Polarisation (Vertical, horizotal)	Polarisation (Vertical, horizotal)
Cell info / antenna specification	Technology	Technology
Cell info / antenna specification	Tilt Electrical	Tilt Electrical
Cell info / antenna specification	Tilt Mechanical	Tilt Mechanical
Cell info / antenna specification	Upload Frequency (MHz)	Upload Frequency (MHz)
Cell info / antenna specification	Download Frequency (MHz)	Download Frequency (MHz)
QoS	Channel size MHz	Channel size MHz
QoS	Average upload speed (Mbps)	Average upload speed (Mbps)
QoS	Average download speed (Mbps)	Average download speed (Mbps)
QoS	Average Latency	Average Latency
QoS	GBs in cell	GBs in cell

ANNEXURE B

FORM B1

(Regulation 6(1)(a))

QUARTERLY DATA REQUIREMENTS FOR BROADCASTING LICENSEES

Revenue	Advertisements
Revenue	Sponsorships
Revenue	Decoder sales
Revenue	Infrastructure sharing
Revenue	SMS short codes
Revenue	Subscription fees
Revenue	Other broadcasting related
Revenue	Other non-broadcasting related
Revenue	Shareholder funding
Expenses	Signal distribution terrestrial
Expenses	Signal distribution satellite
Expenses	Decoders and end-user equipment
Expenses	Programming fees international content
Expenses	Programming fees local content
Expenses	Studio Cost
Expenses	Local Content Production Costs
Expenses	Other
Investment	Property and plant
Investment	Satellite transmission infrastructure
Investment	Terrestrial transmission infrastructure
Investment	Foreign Investment
Subscribers	Digital mobile
Subscribers	Digital terrestrial (IPTV Subscriptions)
Subscribers	Satellite TV
Staff	Full time women
Staff	Full time disabled
Staff	Full time expatriates (excluding permanent residence)
Staff	Part-time
Staff	Contract and semi-permanent

FORM B2

(Regulation 6(1)(b))

QUARTELY DATA REQUIREMENTS FOR BROADCASTING LICENSEES

SITES	Site Name
SITES	Site Altitude
SITES	Site Latitude
SITES	Site Longitude
SITES	Antenna Height (m)
Studio Links	Antenna Model
(Point-to-Point Links)	Site Frequency 1
(Point-to-Point Links)	Site Frequency 2
(Point-to-Point Links)	Site Frequency 3
(Point-to-Point Links)	Site Owner
(Point-to-Point Links)	Bandwidth MHz
(Point-to-Point Links)	Data rate Mbits
(Point-to-Point Links)	Technology
(Point-to-Point Links)	Site Name
(Point-to-Point Links)	Site Latitude
(Point-to-Point Links)	Site Longitude
Satellite	Antenna Model
	Manufacturer
	Modulation Type
	Polarization
	Antenna Height (m)
	Satellite Name
	Satellite Type
	Frequency Type
	Type Service
	Modem
	Polarization
	Power Output (Watt)
	Power dbM
	Uplink Speed Mbps
	Uplink Centre Frequency MHz
	Downlink Centre Frequency MHz

FORM B3

(Regulation 6(1)(c))

QUARTELY DATA REQUIREMENTS FOR BROADCASTING LICENSEES

Customer complaints	Customer complaints
No. of complaints received:	Advertisement
No. of complaints received:	Content
No. of complaints received:	Billing
No. of complaints received:	Reception/signal
No. of complaints received:	Supply time for subscription-based television service connection
No. of complaints received:	Customer/Licensee complaint resolution time
No. of complaints received:	Total No of complaints received
No. of complaints received:	No of complaints resolved within 14 days from date of receipt
No. of complaints received:	No of complaints resolved after 14 days from date of receipt
No. of complaints received:	No of complaints not resolved within 14 days from date of receipt
No. of complaints received:	No of complaints not resolved after 14 days from date of receipt
No. of complaints received:	No of complaints not resolved after 14 days which were submitted to the Authority
Content	Total number of hours or time the broadcasting licensee broadcast applicable local content during the performance period
Content	Total number of hours or time the broadcasting licensee broadcast programmes or music (including local content programmes and music) during the performance period
Content	Total number of hours or time broadcasting licensee broadcast exclusions set out in sub-rule (4) during the performance period
Content	Amount spent on local content

ANNEXURE C

FORM C1 (Regulation 7(1)(a))

QUARTERLY DATA REQUIREMENTS FOR POSTAL LICENSEES

UPU	UPU
Employment	Employment: contract semi-permanent
Employment	Employment: disabled fulltime
Employment	Employment: expats fulltime
Employment	Employment: female fulltime
Employment	Employment: female management
Employment	Employment fulltime
Employment	Employment: part-time
Revenue	Postal items
Revenue	Letter post
Revenue	Parcels and express
Revenue	Other postal services (MOU, PostFin, etc)
Revenue	Interconnection
Revenue	Other income
	Bills (Number of payments
	(sent in paper form, by electronic means or by other communication methods)
	Money orders (Number of payments
	(sent in paper form, by electronic means or by other communication methods)
	Operating revenue
	Operating result Both Profit and Loss
	Operating costs

Postal Access and Deliveries	Number of permanent post offices
	Number of post offices accepting financial transactions
	Number of post offices offering public internet services
	Number of postal establishments not open to the public i.e.
	sorting centers
	Number of letter boxes (PO Boxes)
	Number of private bags
	Number of post boxes occupied
	Number of Private bags occupied
	Number of post offices in remote areas including mobile post offices
	Number of ordinary mail deliveries per working day in rural areas
	Number of ordinary mail deliveries per working day in urban areas
	Number of post offices providing savings bank (PostFin) service
	Average number of deliveries per working day in urban areas
	Average number of deliveries per week in rural areas
	Percentage of the population having mail delivered at home
	Percentage of the population having to collect mail from a postal establishment
	Number of automated parcel lockers
	Percentage of items delivered to post office boxes
	Number of postal establishments and public access points having post office boxes
	Percentage of population without postal services
Postal Financial Services	Subsidies received
Domestic Services Total Number sent in manual form, electronic means/other means	No of bill payments over the counter (tv, utilities, etc.)
Domestic Services Total Number sent in manual form, electronic means/other means	No of money orders sent
Letter-Post Communications Products	Letter-Post Communications Products
Letter-Post items	Weight of domestic letter post items
Letter-Post items	Weight of international letter post items (receipt)
Letter-Post items	Weight of international letter post items (dispatch)
Advertising items	Advertising items
Domestic service	No. of Addressed items
Domestic service	No. of items Unaddressed items
International service - dispatch	No. of Addressed items
Hybrid mail	No. of Domestic service
Express Items	Domestic service
Express Items	International service (EMS) - dispatch
Express Items	International service (EMS) - receipt
Postal Parcel	Domestic service
Postal Parcel	International service - dispatch
Postal Parcel	International service - receipt
Connectivity	Permanent post offices using counter automation systems
Connectivity	Number of post offices with broadband Internet access
Connectivity	Number of post offices providing Internet access points

Tariffs (weight per category)	No of Letter mail (up to 100 g)
Tariffs (weight per category)	No of Fast mail (Priority mail up to 100 g)
Tariffs (weight per category)	No of Printed matters domestic
Tariffs (weight per category)	Up to 250 g
Tariffs (weight per category)	251 g up to 500 g
Tariffs (weight per category)	501 g up to 750 g
Tariffs (weight per category)	701 g up to 1 kg
Tariffs (weight per category)	Basic tariff for a domestic priority letter (first weight step)

FORM C2

(Regulation 7(1)(b))

QUARTELY DATA REQUIREMENTS FOR POSTAL LICENSEES

Quality of Service	No. of standard mail delivered within 2 days within a town
Quality of Service	No. of standard mail delivered within a town after 2 days
Quality of Service	No. of standard mail delivered within 3 days from town to town
Quality of Service	No. of standard mail delivered after 3 days from town to town
Quality of Service	No. of standard mail delivered within 5 days for international dispatchers
Quality of Service	No. of standard mail delivered after 5 days
Quality of Service	No. of mail delivered to the wrong address
Quality of Service	No. of items that suffered loss
Quality of Service	No. items that were damaged
Quality of Service	No of applications received for post boxes/private bag
Quality of Service	No of post boxes awarded within 14 days
Quality of Service	No. of post boxes awarded within 30 days
Other Traffic Information
Total weight transported	Domestic and international dispatch, all categories together (in Kilograms)
Trackable items	Domestic and international dispatch, all categories together (Total No. of items)

FORM C3

(Regulation 7(1)(c))

QUARTELY DATA REQUIREMENTS FOR POSTAL LICENSEES

Customer Complaints	No. of complaints resolved within 14 days from date of receipts
Customer Complaints	No of complaints resolved after 14 days from date of receipts
Customer Complaints	No. of complaints not resolved within 14 days from date of receipts
Customer Complaints	No. of complaints not resolved after 14 days from date of receipts
Customer Complaints	No of complaints not resolved after 14 days which were submitted to the Authority
Customer Complaints	No. of complaints: Billing
Customer Complaints	No. of complaints: Quality of Service
Customer Complaints	No. of complaints: Customer Service
Customer Complaints	No. of complaints: Opened packages
Customer Complaints	No. of complaints: Losses
Customer Complaints	No. of complaints: Late delivery
Customer Complaints	Other: Service and product delivery, advertisement, confidential information

ANNEXURE D

FORM D1

(Regulation 7 of Regulations Prescribing the Provision of Universal Service by Telecommunications Service Licensees)

QUARTERLY DATA REQUIREMENTS FOR TELECOMMUNICATION LICENSEES FOR USF

The following indicators will be required per Tower funded through USF	The following indicators will be required per Tower funded through USF
Revenue	Revenue: Mobile Data
Revenue	Revenue: Mobile Voice Domestic
Revenue	Revenue: Mobile Voice International
Revenue	Revenue: SMS Domestic
Revenue	Revenue: SMS International non-SADC
Revenue	Revenue: SMS International SADC
Expenses	Expense: Mobile Voice
Expenses	Expense: SMS
Expenses	Expense: Mobile Data
Expenses	Expense: Other
Subscribers	Subscribers Mobile Post-paid active SIM Cards
Subscribers	Subscribers Mobile Prepaid active SIM Cards

Infrastructure	Site Tower Name
Infrastructure	Site Type
Infrastructure	Technology
Infrastructure	Tower Make
Infrastructure	Tower Model
Infrastructure	Tower Type
Infrastructure	Vendor
Infrastructure	Backhaul Bandwidth
Infrastructure	Tower Height (m)
Infrastructure	Constituency
Infrastructure	Latitude
Infrastructure	Longitude
Infrastructure	Tower Height (m)
Infrastructure	Number 2G Cells
Infrastructure	Number 3G Cells
Infrastructure	Number 4G Cells
QoS	Average upload speed (Mbps)
QoS	Average download speed (Mbps)
QoS	Average Latency
QoS	Average Call Setup Success Rate (CSSR)
QoS	Average Dropped Call Ratio (DCR)
Traffic	Traffic: mobile incoming minutes from Fixed lines
Traffic	Traffic: mobile incoming minutes from other mobile operators
Traffic	Traffic: mobile incoming minutes International
Traffic	Traffic: mobile Outgoing Minutes International
Traffic	Traffic: mobile Outgoing Minutes Off-net Fixed line
Traffic	Traffic: mobile Outgoing Minutes Off-net Mobile
Traffic	Traffic: mobile Outgoing Minutes On-net
Traffic	Traffic: mobile SMS Received
Traffic	Traffic: mobile SMS Sent
Traffic	Traffic: mobile Data GB used

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